The 2024 Agenda
Unlock Your Next Retail Strategy
Unlock Your Next Retail Strategy
Discover the perspectives, tools, and tactics that will unlock next-level retail strategies for your business. The agenda at Shoptalk features over 150 top-level speakers from the world’s most innovative retailers and brands, offering exclusive insights into the ever-evolving retail ecosystem.
None of the content sessions at Shoptalk are pay-to-play. This means no speakers have paid for the opportunity to speak, and no speakers are being paid to speak. With this 100% commitment to speaker quality, Shoptalk’s agenda is able to focus solely on the most impactful content that is truly shaping the future of retail.
At Shoptalk Spring 2024, our sessions focused on:
Generative AI has the potential to add $4.4 trillion in value to the global economy annually. Despite its buzz, two key questions remain: What applications of AI will have the greatest transformational power, and how will these impact your organization? Our expert speakers will answer these and other questions about AI’s long term potential. They’ll also share tactical frameworks for the near-term adoption of AI within your organization, including how to navigate its risks and shortcomings.
In an era of heightened sensitivity and microscopic focus on missteps, brands must be crystal clear on what they stand for, the purpose of their brand and products, and who their customers are, with little margin for error. The Shoptalk agenda will help you gain insights into forging authentic relationships with customers, and how to build a brand that will lead in retail’s next decade.
The customer journey can be both complex and fraught with friction, which is why crafting seamless, easy paths from discovery to purchase is paramount. You’ll leave knowing what your organization needs to do in order to keep pace with changing behaviors and cultivate a loyal customer base, regardless of the varied journeys shoppers take on the way to completing a purchase.
As customers move effortlessly and continuously between stores and the digital world, retailers need to create a cohesive and seamless shopping experience. At Shoptalk, we call this unified retail. A step beyond omnichannel, unified retail refers to the harmonization of all retail channels to create a singular, frictionless and continuous experience. Our speakers and agenda will offer insights into how your organization can foster unified retail experiences through new capabilities and offerings.
Retail media networks, creator commerce and B2B partnerships are just some of the change agents influencing retail’s key industry relationships. We’ll give you the tools to understand these change drivers and how your organization can stay ahead in order to thrive in retail’s next decade.
Our agenda covers the latest technologies, trends and business models, as well as the rapid transformation of how consumers discover, shop and buy—across all retail verticals. Shoptalk’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.
Shoptalk 2024 will also feature brand new Shoptalk Original Content, including independent research and data, along with the Shoptalk Retail Zeitgeist, a framework for understanding the most important forces, challenges and opportunities in retail today, developed in-house by the Shoptalk team.
— Indicates Shoptalk Original Content
Sunday — March 17, 2024
The Seamless Shore Stage
Exceptional Retail Experiences: Seamless Stores
Creating Frictionless and Continuous Store Experiences
View descriptionLauren Morr, SVP, Digital Engineering & Architecture, Abercrombie & Fitch Co.
Patrick McIntyre, Head of Development, Krispy Kreme
Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)
The Brandlands Stage
Future of Brands and Brand-Building
Track Keynote: Brand Power and Loyalty
View descriptionBrieane Olson, CEO, PacSun
Brand Power and Trust: A Conversation
View descriptionPamela Catlett, SVP, Marketing, Brilliant Earth
The Endless Isle Stage
Actionable Research and Market Insights
Rapid Fire: New Insights on Improving Efficiency and Profitability
View descriptionSimeon Siegel, Senior Analyst & Managing Director, BMO Capital Markets
The Arctech Stage
Startup Pitch
Shark Reef Startup Pitch
View descriptionNeil Katz, Co-Founder & Chief Operating Officer, EyeLevel.ai
Nathan Snell, Co-Founder & CEO, Raleon
Benjamin Kosinski, Founder & CEO, MadeMeBuyIt
Lucas Tieleman, Co-Founder & CEO, Optiversal
Deborah Weinswig, Founder & CEO, Coresight Research (Emcee and Judge)
Matt Nichols, Partner, Commerce Ventures (Judge)
The Seamless Shore Stage
Exceptional Retail Experiences: Seamless Stores
Track Keynote: Setting Store Associates Up for Success Through Tech Enablement
View descriptionJon Alferness, EVP & Chief Product Officer, Walmart U.S., Walmart
Setting Store Associates Up for Success Through Tech Enablement: A Conversation
View descriptionKatie Reeves, Managing Director, North America, COS
The Brandlands Stage
Future of Brands and Brand-Building
Case Studies: Legacy Brands Winning Over New Generations
View descriptionHeidi Cooley, SVP & Chief Marketing Officer, Crocs
Winnie Park, CEO, Forever 21
Scott Mezvinsky, President, North America & International, Taco Bell
Sarah Engel, President, January Digital (Interviewer)
The Endless Isle Stage
Actionable Research and Market Insights
New Insights on Trade and the Economy
View descriptionJoyce Chang, Chair of Global Research, J.P. Morgan
Oliver Chen, Managing Director, Head of Retail, New Platforms, Luxury, TD Cowen
The Arctech Stage
Startup Pitch
Shark Reef Startup Pitch
View descriptionEileen Dai, Co-Founder & CEO, Tare
Nicole Clay, Co-Founder & Chief Marketing Officer, Hue
Dhiraj Jain, Co-Founder & CEO, dotkonnekt
Jaya Balasubramaniam, Head of Incubation, Strategy & Operations, Store No. 8, Walmart (Judge)
The Seamless Shore Stage
Exceptional Retail Experiences: Seamless Stores
The AI Opportunity for In-Store Operations and Experiences
View descriptionChandhu Nair, SVP, Data, Analytics and Computational Intelligence, Customer & Marketing Technology, Lowe's
Christopher Thomas-Moore, SVP, Chief Digital Officer, Domino's Pizza
Melissa Gonzalez, Founder, The Lionesque Group, Principal, MG2 (Interviewer)
The Brandlands Stage
Future of Brands and Brand-Building
Building Innovative Products and Brands for Today's Consumer
View descriptionStefano Curti, Chief Brands Officer, Consumer Beauty, Coty
Adeela Hussain Johnson, President, BÉIS
Scott Tannen, Founder & CEO, Boll and Branch
The Endless Isle Stage
Actionable Research and Market Insights
Top Academics on the Major Forces Transforming Retail
View descriptionShelley Kohan, Associate Professor, Fashion Institute of Technology
The Arctech Stage
Startup Pitch
Tony Spring, President & CEO-Elect, Macy's, Inc.
Gina Boswell, CEO, Bath & Body Works
Monday — March 18, 2024
Robbie Brenner, President, Mattel Films, Mattel
Steve Totzke, President & Chief Commercial Officer, Mattel
Todd Penegor, President & CEO, The Wendy's Company
Maria Renz, Global Head of Commerce, Google
Chris Walton, Co-CEO, Omni Talk & Third Haus (Interviewer)
Shailesh Jejurikar, Chief Operating Officer, P&G
The Seamless Shore Stage
Groundbreaking AI and Data Applications in Retail
Track Keynote: Pioneering Applications of Generative AI
View descriptionCase Studies: Pioneering Applications of Generative AI
View descriptionThe Brandlands Stage
Organizational Agility and Resilience
Working Cross-Functionally to Drive Transformation
View descriptionSandra Moore, VP, Brand Marketing, Hanesbrands Inc.
Randy Spaeth, VP & Managing Director eCommerce, Nestlé Purina
Sabrina McPherson, Senior Managing Director, Publicis Sapient (Interviewer)
The Endless Isle Stage
Understanding the Changing Consumer
New Research on Consumer Shopping and Spending Habits
View descriptionJasmine Enberg, Principal Analyst, Insider Intelligence
Nikki Mendonça, Global Managing Director, Software & Platforms Practice, Accenture
The Arctech Stage
Tech Solution Spotlight
Enhancing Store Performance, Security and Safety
View descriptionSpencer Hewett, Founder & CEO, Radar
Benoit Koenig, Co-Founder & CEO, Veesion
The Buyou Stage
Frameworks, Tactics and Takeaways
Maintaining a Modern Ecommerce Tech Stack
View descriptionJason Gowans, SVP & Chief Digital Officer, Levi Strauss & Co.
The Seamless Shore Stage
Groundbreaking AI and Data Applications in Retail
Leveraging AI to Scale Personalization
View descriptionKelly Mahoney, SVP, Customer & Growth Marketing, Ulta Beauty
Kamanasish Kundu, VP, Head of Digital & Ecommerce, Kendra Scott
Jessica Lachs, VP of Analytics & Data Science, DoorDash
Mark Abraham, Managing Director & Senior Partner, Boston Consulting Group (Interviewer)
The Brandlands Stage
Organizational Agility and Resilience
Winning Approaches to Creating an Inclusive Work Culture
View descriptionSarah Rogowsky, VP, Digital Strategy & User Experience, lululemon
The Endless Isle Stage
Understanding the Changing Consumer
Meeting Consumer Expectations: Balancing Between Convenience and Price
View descriptionParth Raval, Chief Growth Officer, PepsiCo Foods North America, PepsiCo
Dan DeMeyere, Chief Product & Technology Officer, thredUP
Jeriad Zoghby, Chief Commerce Strategy Officer, Interpublic Group (Interviewer)
The Arctech Stage
Tech Solution Spotlight
Fulfillment and Delivery Technologies
View descriptionPeter Chen, Co-Founder & CEO, Covariant
Itamar Zur, Co-Founder & CEO, Veho
Daniel Maturana, Co-Founder & Chief Machine Learning Scientist, Gather AI
Aubrie Pagano, General Partner, Alpaca VC (Interviewer)
The Buyou Stage
Frameworks, Tactics and Takeaways
Leveraging Data Effectively: Clean Rooms and More
Francisco Bram, VP of Marketing & Customer Insights, Albertsons Companies
Daryl Porter, Senior Partner, Tomorrow Retail (Presenter & Interviewer)
The Seamless Shore Stage
Groundbreaking AI and Data Applications in Retail
Evaluating AI's Longterm Opportunities and Challenges
View descriptionEkta Chopra, Chief Digital Officer, e.l.f. Beauty
Emma McFerran, CEO, Lyst
Max Magni, Chief Customer & Digital Officer, Macy, Inc.
Chuck Reynolds, Managing Director & Partner, L.E.K. Consulting (Interviewer)
The Brandlands Stage
Organizational Agility and Resilience
Track Keynote: C-Level Leaders on Managing Change in Retail's New Era
View descriptionKecia Caffie, President, Zales, Signet
Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)
The Endless Isle Stage
Understanding the Changing Consumer
Rapid Fire: Keeping Pace With New Consumer Behaviors
View descriptionChris Rupp, Chief Customer Officer, Victoria's Secret & Co.
Dimple Rao, VP, Head of Digital Product Management & Product Design, Chico's FAS
Andrea Moore, Chief Digital Officer, NEST New York
Anne Mezzenga, Co-CEO, Omni Talk & Third Haus (Interviewer)
The Arctech Stage
Tech Solution Spotlight
Engaging Digital Shopping Technologies
View descriptionLiz Mayer, Partner, Marketing & Digital Commerce, The Partnering Group (Interviewer)
The Buyou Stage
Frameworks, Tactics and Takeaways
Setting, Measuring and Achieving Sustainability Goals
View descriptionSaurabh Atri, Go-To-Market Head of Retail & CPG, Tata Consultancy Services (Presenter & Interviewer)
Tuesday — March 19, 2024
The Seamless Shore Stage
Next-Gen Customer Journeys: Marketing and Acquisition
The Future of Retail Media
View descriptionCarrie Sweeney, VP of Retail Partnerships, Pinterest
Eric Tarnowski, SVP, Connected Commerce, Kenvue
Andrew Lipsman, Founder & Chief Analyst, Media, Ads + Commerce (Interviewer)
The Brandlands Stage
Inspiring Global Retail Experiences and Innovations
The Endless Isle Stage
Merchandising, Assortment and Supply Chain
Improving Demand Forecasting and Inventory Planning
View descriptionPeter Pernot-Day, Global Head of Strategy & Corporate Affairs, SHEIN
Sean Carolan, VP, Demand & Sales Planning, Dyson
The Arctech Stage
Tech Solution Spotlight
New Marketing Technologies
View descriptionTrevor Testwuide, Co-Founder & CEO, Measured
Danielle Lay, Partner, NEA (Interviewer)
The Buyou Stage
Frameworks, Tactics and Takeaways: Artificial Intelligence
Tactics for Building the Right Infrastructure and Team for AI
View descriptionAmitabh Mall, Chief Analytics Officer, Woolworths Group
Rogayeh Tabrizi, Co-Founder & CEO, Theory+Practice (Presenter & Interviewer)
The Seamless Shore Stage
Next-Gen Customer Journeys: Marketing and Acquisition
Finding and Reaching Customers in a Fragmented Media Landscape
View descriptionChristiane Pendarvis, Co-CEO, PATTERN Beauty
Eva Press, VP, Global Business Group, Meta
Kimberly Wallengren, VP Marketing, North America, Coach
Veronika Sonsev, Co-Founder, CommerceNext (Interviewer)
The Brandlands Stage
Inspiring Global Retail Experiences and Innovations
Track Keynote: Building Outstanding Global Marketplace Experiences
View descriptionJordan Sweetnam, SVP, Global Markets, eBay
Outstanding Retail Experiences from Around the World
View descriptionKaren Bruck, VP Marketplace, Hispanic South America, Mercado Libre
Zia Daniell Wigder, Chief Content Officer, Insider Intelligence (Interviewer)
The Endless Isle Stage
Merchandising, Assortment and Supply Chain
Innovative Merchandising and Assortment Strategies
View descriptionNancy Mair, SVP of Merchandising & GMM - Nordstrom Rack, Nordstrom
Claudia Lima-Guinehut, EVP & Chief Merchandising Officer, Claire's
Joe Cano, Chief Marketing & Merchandising Officer, Zappos.com
Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)
The Arctech Stage
Tech Solution Spotlight
Payment, Checkout and Loyalty Solutions
View descriptionMichael Hershfield, Founder & CEO, Accrue Savings
Woodrow Levin, Founder & CEO, Extend
Zach Bratun-Glennon, General Partner, Gradient Ventures (Interviewer)
The Buyou Stage
Frameworks, Tactics and Takeaways: Artificial Intelligence
Understanding and Managing the Risks of Generative AI
View descriptionFred Schonenberg, Founder & CEO, VentureFuel (Interviewer)
Dani Reiss, Chairman & CEO, Canada Goose
The Seamless Shore Stage
Next-Gen Customer Journeys: Loyalty, Engagement and Retention
New Tactics for Customer Engagement Along the Purchase Journey
View descriptionOliver Zak, Co-Founder & CEO, Mad Rabbit
Ben Miller, VP Original Content & Strategy, Shoptalk (Presenter & Interviewer)
The Brandlands Stage
Best-in-Class Unified Shopping Experiences
Understanding and Influencing Today's Cross-Channel Customer Journeys
View descriptionLiza Lefkowski, VP, Proprietary Brands & Retail, Wayfair
Jason Goldberg, Chief Commerce Strategy Officer, Publicis Groupe (Interviewer)
The Endless Isle Stage
Merchandising, Assortment and Supply Chain
Fulfillment and Last Mile Tactics that Benefit Shoppers and the Business
View descriptionTony Ward, Partner, NA Consumer Supply Chain Leader, Ernst & Young (Interviewer)
The Arctech Stage
Tech Solution Spotlight
Track Keynote: AI, Data and Personalization Solutions
View descriptionAmit Jhawar, CEO, Attentive
AI, Data and Personalization Solutions: A Conversation
View descriptionPurva Gupta, Co-Founder & CEO, Lily AI
Tyler Foster, Co-Founder, President & CTO, Evolv AI
The Buyou Stage
Insights from Agencies
Agency Rapid Fire: Nine Major Challenges and Opportunities in Marketing
View descriptionShane Rickard, CEO, Harmon Brothers
The Seamless Shore Stage
Next-Gen Customer Journeys: Loyalty, Engagement and Retention
Case Studies: Using Data and Digital Experiences to Cultivate Loyalty
View descriptionStacia Andersen, EVP & Chief Customer Officer, PetSmart
Coulter Lewis, CEO, Sunday
The Brandlands Stage
Best-in-Class Unified Shopping Experiences
Track Keynote: Reimagining Business Practices to Deliver a Unified Retail Experience
View descriptionAshley Buchanan, CEO, The Michaels Companies, Inc.
The Endless Isle Stage
Merchandising, Assortment and Supply Chain
Track Keynote: Leveraging Tech to Build Next Generation Supply Chains: Circular, Flexible and More
View descriptionAmiee Bayer-Thomas, Chief Supply Chain Officer, Ulta Beauty
Leveraging Tech to Build Next Generation Supply Chains: A Conversation
View descriptionJoe Stratter, Executive Director, Technology, Nuuly (URBN)
Anish Buch, VP, US Supply Chain, Luxe, L'Oreal
The Arctech Stage
Tech Solution Spotlight
Rapid Fire: Retail Technologies for the Next Decade
View descriptionAnna Farberov, GM PepsiCo Labs, PepsiCo
Holly Briedis, EVP, Chief Digital Officer, Fossil Group
Sydney Sykes, Partner, Lightspeed Venture Partners
Chris Walton, Co-CEO, Omni Talk & Third Haus (Interviewer)
The Buyou Stage
Insights from Agencies
Agency Pitch: Addressing a Major Challenge or Opportunity
View descriptionDavid Katz, EVP & Chief Marketing Officer, Randa Apparel & Accessories (Interviewer)
Wednesday — March 20, 2024
The Seamless Shore Stage
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Shoppable Video Offerings that Stand Out
View descriptionChris Lamontagne, President, Fanatics Live, Fanatics
Jill Toscano, VP, Head of Media, Walmart
Ajay Salpekar, Head of Beauty, TikTok Shop US, TikTok
The Brandlands Stage
Next-Generation Retail Businesses
Rethinking Physical Stores: Footprint, Purpose and Metrics
View descriptionKate Nadolny, CEO, Bandier
Christopher Hurt, Chief Operating Officer, Build-A-Bear, Inc.
The Endless Isle Stage
Navigating Changing Industry Relationships
Optimizing Between DTC and Wholesale Strategies
View descriptionNatalie Mackey, Founder & CEO, Winky Lux
Taymoor Atighetchi, Founder & CEO, Papier
The Seamless Shore Stage
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Product Discovery Offerings that Delight Shoppers
View descriptionKimmy Scotti, CEO & Co-Founder, Fig.1
Jenn Volk, Head of Digital, Americas, H&M
Sameer Hassan, SVP, Technology, Williams Sonoma
Poonam Goyal, Sector Head & Senior Research Retail Analyst, Bloomberg (Presenter & Interviewer)
The Brandlands Stage
Next-Generation Retail Businesses
Driving Innovation in Large Organizations
View descriptionSam Cheow, SVP, Global Trends and Makeup Product Development & Innovation Portfolio, The Estée Lauder Companies Inc.
Rick Watson, Founder & CEO, RMW Commerce Consulting (Presenter & Interviewer)
The Endless Isle Stage
Navigating Changing Industry Relationships
Harnessing Data and Technology to Create New Revenue Streams
View descriptionMelanie Babcock, VP, Retail Media+ & Monetization, The Home Depot
Jan Bartels, SVP, ZEOS, Zalando
The Seamless Shore Stage
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Succeeding with Social Commerce and Creators
View descriptionNicole Wegman, Founder & CEO, Ring Concierge
Oshiya Savur, Chief Brand Officer, Maesa
Bridget Dolan, Managing Director, Shopping, YouTube
Kendra Bracken-Ferguson, Founder & CEO, BrainTrust (Presenter & Interviewer)
The Brandlands Stage
Next-Generation Retail Businesses
Shoptalk 2024 Takeaways Live Podcast Recording
View descriptionBen Miller, VP Original Content & Strategy, Shoptalk
Joe Laszlo, VP Content, Shoptalk
Anne Mezzenga, Co-CEO, Omni Talk & Third Haus (Interviewer)
Chris Walton, Co-CEO, Omni Talk & Third Haus (Interviewer)
The Endless Isle Stage
Navigating Changing Industry Relationships
Leveraging Marketplaces to Reach New Customers
Suze Dowling, Co-Founder & Chief Business Officer, Pattern Brands
Dan Tedeschi, Managing Director & Partner, L.E.K. Consulting (Interviewer)
Let’s get you a ticket
- Meetup: the ultimate networking experience
- 4 days of fresh perspectives from 225 influential leaders
- Endless chances to connect with 10,000+ retail ecosystem executives
- Nearly 1,000 of the world’s most innovative tech companies
- Dozens of social activities including the annual Beach Party
- …and plenty of food, drinks and other magic and surprises!
All ticket options include access to:
- Meetup: the ultimate networking experience
- 4 days of fresh perspectives from 225 influential leaders
- Endless chances to connect with 10,000+ retail ecosystem executives
- Nearly 1,000 of the world’s most innovative tech companies
- Dozens of social activities including the annual Beach Party
- …and plenty of food, drinks and other magic and surprises!
Save 40% off the standard attendee rate of $4,995
Space is limited. Qualify and your ticket's on us!
Total value: $3,500
Save 29% off the standard retailers & brands rate of $2,795
With 225 speakers putting on 45 hours of content, hundreds of technology showcases and 75,000 meetings taking place, we highly recommend bringing a team to divide and conquer all there is on offer!
Save 32% off the standard startup rate of $2,495
Save 42% off the sponsor rate of $3,995
Save 30% off the standard investor rate of $3,295
Subject to approval.
More than 900 tech/solution providers will meet their future customers at Shoptalk 2025. We have tons of ways for you to get involved—let's get the ball rolling!